How do I unlock my Apple ID

My Apple ID is not active

Posted on Sep 4, 2024 11:18 AM

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Question marked as Top-ranking reply

Posted on Sep 4, 2024 11:19 AM

If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 4, 2024 11:19 AM in response to Kyle3287

If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


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How do I unlock my Apple ID

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