my iPad 9 simply turns off when attempting to restart it
As noted: when I follow instructions to restart (holding the volume button and power button) the iPad simply turns off.
iPad, iPadOS 17
Question marked as
As described, you're not following the correct procedure to force-restart your iPad...
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button; do not release the top-button until...
- When the Apple logo appears, release the top button.
Force restart iPad (models with the Home button)
- Press and hold the top button and the Home button at the same time. Do not release either button until...
- When the Apple logo appears, release both buttons.