I forgot my Apple account

I forgot my Apple account and my iphone is locked by the owner

I need help

Posted on Sep 5, 2024 7:41 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2024 8:08 AM

Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article describes ways to find your Apple ID --> If you forgot your Apple ID - Apple Support


or go directly to this link --> https://iforgot.apple.com/appleid


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

Contact Apple for support and service - Apple Support


Failing recovery of your account, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support



1 reply
Question marked as Top-ranking reply

Sep 5, 2024 8:08 AM in response to lykiikish

Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article describes ways to find your Apple ID --> If you forgot your Apple ID - Apple Support


or go directly to this link --> https://iforgot.apple.com/appleid


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

Contact Apple for support and service - Apple Support


Failing recovery of your account, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support



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