Receiving some messages in plain text.

Question

Level 1

10 points

Receiving some messages in plain text.

A while ago I changed my email privacy settings not to receive emails in HTML, wish never done that. Anyhow after my actions, I don’t receive Amazon Canada email in HTML, it’s a bummer. The other thing is, I don’t remember where I did this change, I looked just about any crevasses of my iPhone 8. I know it’s too old, I am thinking of getting a 11 model.

please kindly tell me what or where I should be looking for HTML settings.

best regards

baubyLee

iPhone 8, iOS 16

Posted on Sep 5, 2024 6:42 PM

Reply

Answer 1

BaubyLee Author

Level 1

10 points

Sep 5, 2024 9:57 PM in response to BDAqua

Thank you kindly for taking the time and effort to answer my query. I don’t see “load remote images” under email settings. However, I do see “Private protection” under which “protect mail activity,” “hide IP address,” and “block all remote content.” are listed. I found these settings while searching for “HTML Emails Off,” but I couldn’t find them again. Only “hide IP address” is on among these three settings. I used to receive Amazon Canada emails in HTML, but after my unnecessary tweaking, **** broke loose, and I can't find it again.

Best regards

BaubyLee

Reply

Answer 2

BDAqua

Level 10

245,507 points

Sep 6, 2024 7:22 AM in response to BaubyLee

Yeah depends which OS you're running.:)

Is it iOS oni Phone or iPad? I can't help with tat, I don't havea phone... Just found this though...

If you see 'Unable to load remote content privately' at the top of an email

If Mail displays a message that it's unable to load remote content privately, you can tap Load Content to display the content.

In iOS 15, iPadOS 15, and later, Mail Privacy Protection hides your IP address so email senders can’t determine your location or link it to your other online activity.

In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN).

Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.

You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection.

If later MacOS then...

Reply

Answer 3

BDAqua

Level 10

245,507 points

Sep 5, 2024 8:32 PM in response to BaubyLee

Viewing HTML Emails on Mobile Devices

If you're using a mobile device to check your email, you may need to adjust your settings to view HTML emails. Here's how to do it on some popular mobile devices: