Apple Cash sent to minor that accepted it but money is missing.

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Apple Cash sent to minor that accepted it but money is missing.

I sent money to my nephew via Apple Cash. My nephew accepted the money but could not receive it because he is a minor. In my cash setting on my iPhone, where all of my sending and receiving history is, I click on the transactions, which displays the status as complete. I read up on holding the message in messages, but that does not work. The money is missing from my bank account, but I do not know where it is. Is there someone I can talk to?

MacBook Air, macOS 14.6

Posted on Sep 6, 2024 9:48 AM

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Answer 1

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Jeff Donald

Community+ 2026

Level 8

48,218 points

Sep 6, 2024 9:59 AM in response to Usersvb87

Yes, phone numbers are at the bottom of this post.

A parent or guardian needs to set up an Apple Family Sharing account and add Apple Cash Family. Please share the links below that contain full instructions on setting up the accounts.

Set up Family Sharing - Apple Support

Set up and use Apple Cash Family - Apple Support

The funds are in transition to your nephew and he has 7 days to setup and open an account as described in the article above. If you want to return the funds before that, please contact an Apple Cash Specialist. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

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Apple Cash sent to minor that accepted it but money is missing.

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