Black screen with Apple logo while loading software update in Apple Watch

My Apple Watch is locked on Black screen w/white Apple logo while uploading the newest software update. On iPhone watch app under Update it shows searching wheel and I can’t do anything in app to reset or even close. It has been like this for over 24 hrs. Won’t shut off even with hard shut. Very frustrating, it was on the charger overnight when this occurred.


[Re-Titled by Moderator]


Apple Watch SE, watchOS 10

Posted on Sep 6, 2024 6:13 PM

Reply
5 replies

Sep 7, 2024 5:48 AM in response to MemaSue

Did you already try these suggestions?


...

Try these steps:


  1. Make sure that your Apple Watch is connecting properly to its charger
  2. Restart your Apple Watch.
  3. Restart your paired iPhone.
  4. Try again to update your Apple Watch.


If the update won't start:


  1. Open the Apple Watch app on your iPhone.
  2. Tap General > Storage.
  3. Delete the update file.
  4. Try again to update your Apple Watch.


...

copied from: Update your Apple Watch - Apple Support

Sep 12, 2024 3:44 PM in response to Ingo2711

I’ve tried trying to shut down the watch, both on watch it’s self and on IPhone app, No luck. Tried to delete update, nope won’t let me. As a last resort, I disconnected the watch from the iPhone. It did let me delete it, but now it won't reconnect, just shows a Black screen with the Apple logo, when turned back on. I think its fried😢 RIP Thank you for taking time to help me!

Sue

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Black screen with Apple logo while loading software update in Apple Watch

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