I tried to download an app and it asked me to enter my card as a payment method, I did it and a message appeared asking me to contact technical support.
[Re-Titled by Moderator]
MacBook Air 13″, macOS 12.6
I doubt it specified technical support. I have never seen anybody get a message saying that. A message saying support in general is not unusual and even then it is likely a billing or payment issue. To contact billing Support about updating a payment method, do this:
1. Click on this link --> https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23372
2. Scroll down to the bottom.
3. Select a chat session or a phone call.
I doubt it specified technical support. I have never seen anybody get a message saying that. A message saying support in general is not unusual and even then it is likely a billing or payment issue. To contact billing Support about updating a payment method, do this:
1. Click on this link --> https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23372
2. Scroll down to the bottom.
3. Select a chat session or a phone call.
Then contact tech support!
World-wide Apple Support -
Contact Apple for support and service - Apple Support
M1 Mac mini, macOS 14.6.1; Watch, series 7 GPS/cellular, watchOS 10.6; iPhone 12 Pro, iOS 17.6.1; TV 4th Gen, tvOS 17.6; HomePods, audioOS 17.6 and Airport Express w/ Airplay 2
I'm unable to add my card as a payment method in App Store
