Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad air 3 can't wake normally

I have to press top button for many times to wake my iPad3. Tapping the screen or pressing home bottom can't wake either, but when iPad is waken, these bottoms can be used normally.


( Usually, pressing top bottom can make the screen glowing slightly. And I still can screenshot by pressing the top button and the home button.)


This situation has been for few months. There was even a time when I could only keep trying to reboot.

I had tried to reset, but it still the same.


If it's a screen problem, I think I've to just buy a second-hand one...orz


TKS

iPad Air 3, iPadOS 17

Posted on Sep 7, 2024 4:31 AM

Reply
1 reply
Sort By: 

Sep 7, 2024 7:31 AM in response to CharlieLiao

As described, your iPad may have a hardware fault that requires repair.


You might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to test and assess your iPad - and you explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Reply

iPad air 3 can't wake normally

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.