iPhone 14 back camera not working

My daughters iphone14 will not take a picture with back camera (screen goes black) and flash will not work (works on foreward camera). Help!


iPhone 14, iOS 17

Posted on Sep 7, 2024 4:37 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2024 4:41 PM

It's possible that it's a hardware failure and will need to be sent or taken to Apple, but try restarting the iPhone, if you haven't already done so:


Restart your iPhone - Apple Support


If that doesn't help, absent anyone else here having a suggestion, you can try resetting it to factory condition (make a backup first):


How to factory reset your iPhone, iPad, or iPod touch - Apple Support


If that still doesn't fix the problem, then it probably will indeed need to go to Apple for diagnosis.


Regards.

1 reply
Question marked as Top-ranking reply

Sep 7, 2024 4:41 PM in response to Painfulmaiden

It's possible that it's a hardware failure and will need to be sent or taken to Apple, but try restarting the iPhone, if you haven't already done so:


Restart your iPhone - Apple Support


If that doesn't help, absent anyone else here having a suggestion, you can try resetting it to factory condition (make a backup first):


How to factory reset your iPhone, iPad, or iPod touch - Apple Support


If that still doesn't fix the problem, then it probably will indeed need to go to Apple for diagnosis.


Regards.

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iPhone 14 back camera not working

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