Repeated popup after Sonoma 14.6.1 update

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Level 1

4 points

Repeated popup after Sonoma 14.6.1 update

Every time I start up my iMac (24-inch, M1, 2021), I get a popup saying, ""zOutlookPluginAgent" would like to access data from other apps. Keeping app data separate makes it easier to manage your privacy and security." I have the option to Don't Allow or Allow. It doesn't matter which button I click, as the I get the same popup every time I start up the computer again. This only started after I updated my software to Sonoma 14.6.1. It's really annoying. What can I do to fix it?

iMac 24″, macOS 14.6

Posted on Sep 9, 2024 6:26 AM

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Answer 1

Top-ranking reply

Community User

Oct 5, 2024 2:46 PM in response to loritake

I was having the same issue after upgrading my Mac to Sonoma. I found that uninstalling the Zoom plug-in for Outlook fixed the issue. I no longer see the zOutlookPluginAgent prompt each time I restart and log in.

Steps:

Close all Office applications.
Open Finder.
Click Applications.
Scroll down to the bottom to find the Zoom Plugin for Outlook folder.
Open the folder and double-click the Uninstall app.

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Answer 2

Owl-53

Level 10

105,929 points

Sep 9, 2024 7:43 AM in response to loritake

From an outside source so proceed with abundance of caution

" The zoom plug-in / add-in is not provided by the Microsoft store, rather installed by zoom itself, so you won't find it in the Microsoft store > my add-ins area. If you go to finder > applications, you will see a folder called 'Zoom plugin for Outlook', in that folder is an uninstall icon. Close outlook, uninstall, and voila....zoom gone!

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Answer 3

Owl-53

Level 10

105,929 points

Sep 14, 2024 1:33 PM in response to loritake

Well as it has not worked, uninstall and reinstall

What do you see as a solution ?

Check with the Developer of this Third Party Application or at least the Outlook support Forums

If you are adventuresome enough >>

Download the Application Etrecheck ( External Link ) directly from the Developer.

The Application is Not a " Silver Bullet " and is only a tool to examine the Hardware / Software used on this computer

This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer

The application is free or paid from added features.

The Report will Not Reveal Any Personal Information.

Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<

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Answer 4

loritake Author

Level 1

4 points

Sep 10, 2024 6:29 AM in response to Owl-53

Thanks PRP_53, but no luck. First, there was no installer in the folder, so I just threw the folder the away and restarted. I am getting the same popup. I might try uninstalling Outlook and reinstalling.

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Answer 5

loritake Author

Level 1

4 points

Sep 14, 2024 12:46 PM in response to Owl-53

Well after uninstalling Outlook, the popup went away. But since I need to use Outlook, I reinstalled hoping that doing so wouldn't cause the problem all over again. But it did! Same popup. I can't imagine that others on a Mac who use Outlook aren't having the same problem.

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Answer 6

Owl-53

Level 10

105,929 points

Sep 10, 2024 7:06 AM in response to loritake

You are welcome

You can try as mentioned and hope for the best

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