helping a family member set up Apple ID,her birthdate was put in wrong. She is 78 years old and it says she is one. I have no control over this and I'm going to delete her account which will cause a lot of trouble. how can I get her off of there?
[Re-Titled by Moderator]
According to the support article: Update the birth date associated with your Apple ID - Apple Support
"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."
Click/tap on this link to contact support --> Contact - Official Apple Support
Work your way down the menus to find the item you need, or at least to get a chat session or telephone call and be redirected.
This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
According to the support article: Update the birth date associated with your Apple ID - Apple Support
"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."
Click/tap on this link to contact support --> Contact - Official Apple Support
Work your way down the menus to find the item you need, or at least to get a chat session or telephone call and be redirected.
This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
In the Support Article I provided below, you will be able to update the birth date associated with your Apple ID. Keep in mind, you should always have your correct birth date on file with your Apple ID.
Learn more ⇢ Update the birth date associated with your Apple ID - Apple Support
-Zachyy ✌️
How can I change a birthdate on an Apple ID?
