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User profile for user: odouglasj
odouglasj Author
User level: Level 1
5 points

iPhone 14 Camera and Flashlight malfunction

The camera and flashlight on my iPhone 14 with iOS 17.6.1 has stopped working. The screen camera works but the regular camera function is gone.

iPhone 14, iOS 17

Posted on Sep 9, 2024 9:05 PM

Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
157,110 points

Posted on Sep 9, 2024 10:40 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help, then you may have a hardware issue. Contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
157,110 points

Sep 9, 2024 10:40 PM in response to odouglasj

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help, then you may have a hardware issue. Contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

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iPhone 14 Camera and Flashlight malfunction

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