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How to unlock iPhone if forgot Apple ID and password?

My step dad has locked his phone and now can’t remember his Apple ID email and password 🫣 and because he has find my phone on it won’t let me reset password?? Please help me, he is old and unfortunately loosing his ability to remember :(


[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Sep 10, 2024 1:56 AM

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2 replies

Sep 10, 2024 2:11 AM in response to belladonna21

Hey, here's a video from Apple that shows how to reset your phone if you've forgotten your passcode: https://www.youtube.com/watch?v=XoIlFqRWHOA.

Also, here's a link on how to retrieve a password: https://www.youtube.com/watch?v=UWSBWB5NxRE.

Unfortunately, I'm not sure how to retrieve an email for an iCloud account. Sorry about that, but I hope the other videos help!

How to unlock iPhone if forgot Apple ID and password?

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