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Apple Pay Express mode not working (Presto transit card - Toronto)

Hi all


I recently added my Presto card to my wallet at which point my phone (iPhone 15 Pro Max) informed me that Express Pay was available.


I activated Express Pay and selected a backup credit card, but when I try to use it? Nothing. The only way I'm able to use it is by opening my wallet and using FaceID as if I was using regular Apple Pay. Even then it doesn't always work, giving me a 'Could Not Complete Payment' error message despite there being sufficient money on my balance (see attached). It usually works on the 2nd or 3rd attempt.


I saw an older post on here that suggested restarting my phone, which I've done; however, it doesn't seem to have helped at all. Anyone else have any ideas?


iPhone 15 Pro Max, iOS 18

Posted on Sep 10, 2024 6:05 AM

Reply
7 replies

Oct 8, 2024 2:29 PM in response to Jeff Donald

I’m using iOS 18.0.1 which was just released after upgrading my phone to iPhone 16 Pro. I’m having an issue where it says there’s no payment method but the bank card is in my Apple Wallet . I proceeded to go through the process of trying to add the payment method for the same bank card. The wallet app Recognizes that the bank card is already there so it doesn’t add it. It will not let me make transactions against the TD Bank Visa card. This seems to be a Oresto issue in that it. Is not retrieving the default payment method correctly.

Nov 14, 2024 1:56 PM in response to _meeeeee_

Hey have this problem to in 14 plus

Hi all


I recently added my Presto card to my wallet at which point my phone (iPhone 15 Pro Max) informed me that Express Pay was available.


I activated Express Pay and selected a backup credit card, but when I try to use it? Nothing. The only way I'm able to use it is by opening my wallet and using FaceID as if I was using regular Apple Pay. Even then it doesn't always work, giving me a 'Could Not Complete Payment' error message despite there being sufficient money on my balance (see attached). It usually works on the 2nd or 3rd attempt.


I saw an older post on here that suggested restarting my phone, which I've done; however, it doesn't seem to have helped at all. Anyone else have any ideas?

Apple Pay Express mode not working (Presto transit card - Toronto)

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