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No internet connection, no free space

  1. All started with internet connection fail. First I thought that wireless hardware failed on my MacBook but I still can reach my router web interface, network shared folders are available and Airdrop is working. Moreover, Safari opens any website in recovery mode.
  2. I tried to reinstall my OS from recovery mode but installation failed and installation cache was not removed so now I have almost zero free space.
  3. I tried to make Time Machine backup but Time Machine failed due to lack of free space.
  4. I tried to remove one of two users account from the laptop but failed because of no internet connection.

So I have absolutely no idea what to do now.

I suspect that internet connection fail may cause by VPN service boring installed and not removed properly. How can I check it?

Anyway, even if I restore my connection, how can I now fix free space issue? du terminal command shows that /System folder is 108 Gb out of 128 drive space but I can’t do anything about it because of permission issue.

MacBook Air 13″, macOS 14.6

Posted on Sep 10, 2024 6:13 AM

Reply
7 replies

Sep 10, 2024 9:45 AM in response to 6a6b72

6a6b72 wrote:

That is obviously the last thing to try since I want to keep some data which I can’t backup now

Yes I agree with that statement


Though a couple of points to add


Point 1


What is done is done and that can not be changed but mitigated for the future


If you had used Time Machine Backup Utility  you maybe able to Restore the Deleted Files 


For future purposes


To truly protect your non replaceable Data - have a 3-2-1 Rescue Plan in place and always current


3 Backups using 2 methods and 1 off site incase of natural disaster or un-natural disaster.


Each of the above should be done to a Dedicated Single Purposed External Drive 


https://bombich.com


With that in mind, the computer would not be vulnerable to having to Salvage the data at this juncture in time


Point 2


The final word from Apple on Managing the " System Data “ Category


System Data: Contains files that don’t fall into the categories listed here. This category primarily includes files and data used by the system, such as log files, caches, VM files, and other runtime system resources. Also included are temporary files, fonts, app support files, and plug-ins. 


You can't manage the contents of this category. The contents are managed by macOS, and the category varies in size depending on the current state of your Mac.


There are areas of the Operating System which we users have control over and that is the User Account Folder ( Home Folder )


All other areas are not accessible 


It is generally a good computer practice to alway keep at least 20% to 25% of the Total Drive Capacity’s as Empty Space. Allowing the computer to drop below these guidelines may eventually, cause unintended consequences.


In this computers case 25.6 GB to 32 GB of Empty Space


The Operating System on Sonoma user byline " MacBook Air 13″, macOS 14.6 is between 9 GB or a little more


So between the Operating System and the empty Space suggestion mean 34GB GB to 41 GB of Space is used from the Get Go


Leaving 94 GB to 87 GB for the user to manage


There is no silver bullet but to be prudent on what is important and kept on the drive and what is not


I do really hope 🤞the suggestions from @BDAqua work out for this machine


But be prepared, the Nuclear Option may or may not be the only option


Sep 10, 2024 7:58 AM in response to 6a6b72

Start with this if M1, M2, or M3 Mac...


On your Mac, choose Apple menu  > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Does the problem occur in Safe Mode? 


Restart normally.



Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Sep 10, 2024 10:09 PM in response to 6a6b72

Ok, I managed to crate a TM backup in safe mode. Since I have never on my 16 Mac user experience used TM, I have few questions:

  1. Is it ok to use backup made in safe mode?
  2. Do I need to create separate backups for each user if I have two on my Mac or a backup made by one user will recover both?
  3. Will the backup recover only personal data and no system errors will be recovered?
  4. How and on what stage do I use TM recovery after I erase MacBook drive and install Mac OS anew?

Sep 10, 2024 9:22 AM in response to BDAqua

Safari opens websites in recovery mode, I expect it will do in safe mode. Anyway, now the key point is /System taking 3/4 of my 128 gb drive which I have no idea how to fix. Any ideas on how to remove installation cache which was not removed by installer after failed attempt to recover my Mac OS?

Sep 11, 2024 5:24 AM in response to 6a6b72

6a6b72 wrote:

1. Ok, I managed to crate a TM backup in safe mode. Since I have never on my 16 Mac user experience used TM, I have few questions:
Is it ok to use backup made in safe mode?
A - Yes
2. Do I need to create separate backups for each user if I have two on my Mac or a backup made by one user will recover both?
A - I would make Separate TM Backups, each to separate Dedicated External Drives
3. Will the backup recover only personal data and no system errors will be recovered?
A - TM Backup starting in about macOS 11 Big Sur and above Only Backs Up the User Account ( Home Folder ) It Does Not backup the Operating System
4. How and on what stage do I use TM recovery after I erase MacBook drive and install Mac OS anew?
A - Migrate ONLY the User Account(s) and nothing more


No internet connection, no free space

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