Can’t receive calls on my other sim

Ever since I bought an eSim, I can’t receive any calls on my physical sim. Can anyone please tell me why is it?

Posted on Sep 10, 2024 9:35 PM

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Posted on Sep 10, 2024 9:54 PM

Only your cell provider will be able to provide the information you need. Your phone has 2 IMEI numbers, one for the eSIM and one for the physical SIM and your cell provider will only allow 1 IMEI number to be associated to your account, unless you are specifically paying for two.


If you want to go back to using the physical SIM, you may have to remove the eSIM from your carrier.

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Question marked as Top-ranking reply

Sep 10, 2024 9:54 PM in response to Ralpheie

Only your cell provider will be able to provide the information you need. Your phone has 2 IMEI numbers, one for the eSIM and one for the physical SIM and your cell provider will only allow 1 IMEI number to be associated to your account, unless you are specifically paying for two.


If you want to go back to using the physical SIM, you may have to remove the eSIM from your carrier.

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Can’t receive calls on my other sim

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