Transcend jet drive lite 1TB For mac book pro - BROKEN, PLEASE HELP!

Question

Level 1

4 points

Transcend jet drive lite 1TB For mac book pro - BROKEN, PLEASE HELP!

Hi all,

Having a **** of a day after waking up this morning and realising my jet drive cant be read on my Mac any more. Contacted apple support, (not so helpful) then took my card and mac to the apple store to try some other card slots. None of their macs picked up the jet drive either. It couldn't even be found on an external card reader. According to the apple guy, "its fried"

Contacted Transcend TS today and the guy there sent me three links for recovery but after trying RecoveRx and Disk drill, I tried the third and final suggestion which was test disk. (This last one was impossible to understand so I couldn't do it) He said to me he does not hear this often* and that "im the 0.1%" is this right?

Amazon have offered a free replacement but this is not what I wanted and anyway... whos to say this wont happen again?

Im annoyed as this card is only 5 months old and it has some very important pictures and documents on so I'm asking the community if they have any suggestions or ideas for me. I would greatly appreciate it.

Cheers

MacBook Pro 14″

Posted on Sep 11, 2024 11:27 AM

Reply

Answer 1

Top-ranking reply

Tesserax

Level 10

157,902 points

Sep 11, 2024 11:49 AM in response to J800ama

Unless you can access this drive from a computer, no recovery software is going to help.

At this point, you have pretty much exhausted anything you can do.

That leaves me with two suggestions to offer:

If this data is critical to you, you will want to consider taking the drive to a professional recovery service near you. Of course, there is no guarantees that they will be able to recover anything, or even if they do, whether or not, it will be in a format that you can use. The other negative is the cost. These services tend to be quite expensive, so it pays to shop around.
It won't help in this case, but NEVER rely on a single media for storing your critical data. This is where having backups would come in very handy. You didn't mention anything about backups, so I can only assume that you currently do not have any of this card.

Reply

Answer 2

J800ama Author

Level 1

4 points

Sep 11, 2024 11:44 PM in response to Tesserax

Thank you for your input,

I purchased the jet drive primarily to be the memory card for my iphone back ups (had to change the command from mac hardrive to jet drive) and photos I had stored on my mac. Unfortunately my Mac storage is only 500.

I also use a seagate 2tb for my time machine backups, but unless im mistaken, this will only copy the mac HD and not the transcend..? As you've probably guessed im not the most literate with IT. I suppose i'm just surprised as the mac is brand new and the jet drive was only half full and new also.

Just out of interest, Can you recommend any secure external hardrives? its been over a decade since ive bought one.

Thanks once again

Reply

Answer 3

Tesserax

Level 10

157,902 points

Sep 12, 2024 9:07 AM in response to J800ama

J800ama wrote:

Just out of interest, Can you recommend any secure external hardrives? its been over a decade since ive bought one.

Yes, I suggest that you consider external drives from a vendor like OWC. They offer models in all shapes and sizes.

As far as "secure" drives, you can control this via macOS. To secure an external drive on your Mac running macOS Sonoma, you can either encrypt the entire drive or use file-level encryption for individual files and folders. Let me know if you need directions for either method.

Reply

Transcend jet drive lite 1TB For mac book pro - BROKEN, PLEASE HELP!

Similar questions