Was informed of a refund but have not received the money yet

A: Hello Apple, on Aug 9th, someone under the age of majority bought my TruckStop Tycoon app for 799,000. And I asked for a refund, Apple approved and wrote the status: Refunded. But I have not received the money in my account. storm Yagi to I don't have a job so I need money to pay for my meals and living expenses. Hope Apple review and this my case. Thanks Apple!

iPhone 14 Pro Max, 17

Posted on Sep 12, 2024 4:40 AM

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Question marked as Top-ranking reply

Posted on Sep 12, 2024 4:58 AM

Hello~ Click on below and review…


Check the status of a refund for apps or content that you bought from Apple - Apple Support


Pay special attention to the timeframes listed. Also, click on below and review…


Require a password for App Store and iTunes purchases


Setting a password for the App Store will help prevent this from happening again as Apple is under no obligation to provide a refund at all. If your refund was approved it is a matter of time before your funds are returned. No one here can speed the process as we are fellow forum members like yourself.


~Katana-San~

10 replies
Question marked as Top-ranking reply

Sep 12, 2024 4:58 AM in response to khôi132

Hello~ Click on below and review…


Check the status of a refund for apps or content that you bought from Apple - Apple Support


Pay special attention to the timeframes listed. Also, click on below and review…


Require a password for App Store and iTunes purchases


Setting a password for the App Store will help prevent this from happening again as Apple is under no obligation to provide a refund at all. If your refund was approved it is a matter of time before your funds are returned. No one here can speed the process as we are fellow forum members like yourself.


~Katana-San~

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Was informed of a refund but have not received the money yet

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