Macbook Excel Autosave Doesn’t Work

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Level 1

16 points

Macbook Excel Autosave Doesn’t Work

I purchased a new Macbook air. I have the office 2021 home&student plan. I downloaded the office package and I signed into Onedrive. It created a folder called OneDrive which shows my files / folders, however when I open an excel, word etc... document the autosave is not on. When I go to turn it on it says: To turn AutoSave on, and access your workbook from anywhere, upload your file. I checked file - options and there is a check mark next to autosave, secondly if I do choose to upload the file it will not let me save in a folder I wish. I have tried uninstall onedrive, unlink the device etc... but unable to resolve the issue.

MacBook Air

Posted on Sep 12, 2024 11:21 AM

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Answer 1

Top-ranking reply

neuroanatomist

Level 9

56,043 points

Sep 12, 2024 11:53 AM in response to carmillapoe

To use MS365's autosave features, the document must be saved to a OneDrive location. If you are using a file already saved locally, and click the Autosave slider in the upper left, you're prompted to move the file to OneDrive:

If you click the dropdown menu and select Other, you can specify a location of your choice on OneDrive or create a New Folder (bottom left) if you like:

Once the file is on OneDrive, Autosave will be active:

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Answer 2

Sep 12, 2024 12:17 PM in response to carmillapoe

Almost certainly with MS365.

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Answer 3

carmillapoe Author

Level 1

16 points

Sep 12, 2024 12:04 PM in response to neuroanatomist

Yes, I know all these. My files already in onedrive. I open that file, then i turn on autosave top left; there I choose a location (there’s another issue here) then I close the file. A couple minutes later I open the same file again and the auto save turned off automatically.

About the location issue:

I open a file that’s already on my onedrive. Autosave still off. I turn on and it wants me to save onedrive again. I choose the same original location. The file uploading. I go see my files. The file has been gone to a new folder under documents which i didn’t create. Then i open the file; it downloads and opens. Autosave still off. An annoying cycle.

I also have been in contact with microsoft support. Unfortunately, we couldn’t find any resolution for this issue.

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