Helo, my friend can't log out from her old apple id. She doesn't remember password and she can't reset password because it says that apple id isn't active. What can we do?
[Re-Titled by Moderator]
iPhone 8, iOS 16
Did you try to use the Account Recovery process?
How to use account recovery when you can’t reset your Apple ID password - Apple Support
If this is about the Activation Lock, and you have proof of purchase, use the Additional Activation Lock Support:
Additional Support - Activation Lock
Did you try to use the Account Recovery process?
How to use account recovery when you can’t reset your Apple ID password - Apple Support
If this is about the Activation Lock, and you have proof of purchase, use the Additional Activation Lock Support:
Additional Support - Activation Lock
It's Iphone 8, Ios 16.7.10
My friend can't log out from her old Apple ID or reset password
