have subscription, cannot view appletv+

I've subscribed to Apple TV+, but when I sign in, I still can't watch most of the titles. I can watch a few series, but much is blocked; I click on the title, and get a "how to watch" prompt. I've tried signing out and back in twice, and reset Apple TV. I have a fire tv. I haven't had trouble with any other app but this one.

FireTVEdition-4K(2020),

Posted on Sep 13, 2024 4:50 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2024 4:42 AM

The Apple TV+ subscription gives you full access to the Apple TV+ catalog, but not the other content that can also be accessed through this app.


With the Apple TV app on your smart TV or third party streaming device, you can access:


Unfortunately, currently the Apple TV app on Fire TV doesn’t support in-app financial transactions, to buy, rent, or subscribe for additional content. Instead it will show the How to Watch blurb. To access these other sources, you would need to make the financial transaction on a different, supported device (e.g. iPhone). After that part is done, it would then become accessible in the Apple TV app on Fire TV as well, through the matching Apple ID account.


Extra information for the Apple TV app on Fire TV, Android TV, and Google TV platforms - Apple Support

↳ Need Help? Footnote #2.

1 reply
Question marked as Top-ranking reply

Sep 14, 2024 4:42 AM in response to siobhanraven13

The Apple TV+ subscription gives you full access to the Apple TV+ catalog, but not the other content that can also be accessed through this app.


With the Apple TV app on your smart TV or third party streaming device, you can access:


Unfortunately, currently the Apple TV app on Fire TV doesn’t support in-app financial transactions, to buy, rent, or subscribe for additional content. Instead it will show the How to Watch blurb. To access these other sources, you would need to make the financial transaction on a different, supported device (e.g. iPhone). After that part is done, it would then become accessible in the Apple TV app on Fire TV as well, through the matching Apple ID account.


Extra information for the Apple TV app on Fire TV, Android TV, and Google TV platforms - Apple Support

↳ Need Help? Footnote #2.

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have subscription, cannot view appletv+

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