Airtag Serial Numbers on Tags and Package

I bought 2 Airtags. One of them won't connect, no matter what. I need to return it. I'm trying to match the serial number on the tag with the serial number on the empty package. Neither of the boxes have SNs even close to the SN on the tag. Do I just pick a box and send it back?

iPhone 15 Pro, iOS 17

Posted on Sep 13, 2024 6:41 PM

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Airtag Serial Numbers on Tags and Package

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