Didn’t recive Apple gift E card

I sent my friend and Apple gift E card from Spain to US is 12 hours she didn’t recive it I don’t know what to do who to contact ?

I sent and through apple website not Apple ID now I don’t know who to resend or how to cancel it please show me a way .

Posted on Sep 14, 2024 9:02 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2024 9:08 AM

Apple e-gift cards can take up to 24 hours to be received via email. If that time has elapsed, try resending the gift. If the issue persists, contact Apple Support.


Learn more on how to resend a gift ⇢ Gift apps, media, and more from Apple - Apple Support


Still need help?


-Zachyy




8 replies
Question marked as Top-ranking reply

Sep 14, 2024 9:08 AM in response to sana1235

Apple e-gift cards can take up to 24 hours to be received via email. If that time has elapsed, try resending the gift. If the issue persists, contact Apple Support.


Learn more on how to resend a gift ⇢ Gift apps, media, and more from Apple - Apple Support


Still need help?


-Zachyy




Sep 14, 2024 9:42 AM in response to sana1235

Since you sent the Gift Card from Apple's website and not from the App Store, the previous link is not going to be much help and the steps to resend the Gift Card will not work. There is one important note that may apply:

  • The recipient of your gift must have an Apple ID in your country or region. For example, if you're in the United States, you can't send a gift to a friend who lives in Australia.


I suggest you contact Apple directly for any resolution as sending the Gift Card on Apple's website should only take 1 hour. Let us know what Apple has recommended and the solution that was provided.

Contact Apple for support and service - Apple Support

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Didn’t recive Apple gift E card

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