Minecraft and MacBook Pro crash issue

My MacBook Pro has started crashing after a couple of minutes playing Minecraft on it. Before I downloaded OS Ventura it would play perfectly. Has anyone else experience this problem?

MacBook Pro 15″, macOS 13.5

Posted on Sep 14, 2024 10:19 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2024 10:27 AM

Have you blown the dust out of the intakes lately?

What temperatures does this App report? Especially the GPU.

This App can be used to speed up the fans, all my iMacs would be dead without it.

Never ever ever drop fan speeds below the speed that the Mac itself is calling for.

MacFansControl…

https://www.crystalidea.com/macs-fan-control


Have you run Disk Utility's Disk First Aid on all connected drives?


In Disk Utility>View, select Show all Devices, highlight the top left entry.


Run Disk First Aid on all items in the left panel, from top down.


Are you running any VPN, Anti-Virus, or Cleaning apps?


We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/


Give etrecheck Full Disk Access before running.


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community


8 replies
Question marked as Top-ranking reply

Sep 14, 2024 10:27 AM in response to BeauLeRoux

Have you blown the dust out of the intakes lately?

What temperatures does this App report? Especially the GPU.

This App can be used to speed up the fans, all my iMacs would be dead without it.

Never ever ever drop fan speeds below the speed that the Mac itself is calling for.

MacFansControl…

https://www.crystalidea.com/macs-fan-control


Have you run Disk Utility's Disk First Aid on all connected drives?


In Disk Utility>View, select Show all Devices, highlight the top left entry.


Run Disk First Aid on all items in the left panel, from top down.


Are you running any VPN, Anti-Virus, or Cleaning apps?


We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/


Give etrecheck Full Disk Access before running.


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community


Sep 15, 2024 7:27 PM in response to BeauLeRoux

Frst of allUninstall Surfshark.app per their directions , then run etrecheck again to see what chaff it left.


Some info on nbagent...


why do safari Web Inspector - nbagent - J… - Apple Community


On the Graphics Firmware crashes...


Have you blown the dust out of the intakes lately?

What temperatures does this App report? Especially the GPU.

This App can be used to speed up the fans, all my iMacs would be dead without it.

Never ever ever drop fan speeds below the speed that the Mac itself is calling for.

MacFansControl…

https://www.crystalidea.com/macs-fan-control

Sep 19, 2024 9:02 AM in response to BeauLeRoux

These last two seem to point to a Hardware problem with the GPU.:(


2024-09-14 10:09:43 Kernel Panic

Details:

panic(cpu 6 caller 0xffffff7f9ca8ee2c): "Graphics firmware encountered

an exception (eip: 0xf057, fault #: 0xd)\

Panicked task 0xffffff95baf40e18: 220 threads: pid 0: kernel_task



2024-09-14 10:08:49 Kernel Panic

Details:

panic(cpu 6 caller 0xffffff7fb308f25b): "[IGPU] sendHostToGucMessage:

Firmware communication error: no action response!\

Panicked task 0xffffff86eee9d038: 253 threads: pid 0: kernel_task

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Minecraft and MacBook Pro crash issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.