View is stuck in portrait mode- not locked

Can no longer rotate phone for landscape view in any app, photos, etc. The button is NOT locked on home/control screen.

Tried the 3 step hard reset to no effect. Frustrated…

iPhone 11, iOS 17

Posted on Sep 14, 2024 12:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2024 5:54 PM

The "Up, Down, Side" instructions require some precision:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


2 replies
Question marked as Top-ranking reply

Sep 14, 2024 5:54 PM in response to CindersS

The "Up, Down, Side" instructions require some precision:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


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View is stuck in portrait mode- not locked

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