Problems with refunding
I accidentally bought a book for me when I meant to send it to a friend, so seeing this I bought the book to send to her anyway. I asked for a refund for my first order because I don’t need the book, and I was surprised to see that as an actual option so I assumed they’d understand. Come to find out my friend couldn’t access the book anyway after i gifted it to her. So I immediately asked a refund for that one too. Apple got back to me and said i got a refund for both, even now they say both have been finished and when i go to the place it doesn’t allow me to put another refund try in the system. Now I wonder why do I still have the book and not my money if Apple said it was refunded for me? What can I do to get my money back because I have no need for this book nor any want to read through it, i can’t even sell it to someone else to get atleast half of my money back.
