My iPhone 12 Pro Max is touching itself.

My iPhone 12 Pro Max usually freezes and keeps touching or operating itself without any screen problems. To fix this temporary issues unless I put the screen off and on it again. What might be the cause please. I was using iPhone X and had same issues.

Posted on Sep 15, 2024 10:58 AM

Similar questions

iPhone 16 pro max screen frozen My iPhone 16 pro max screen frozen suddenly while scrolling. restarted multiple times. Update to iOS 26.0.1 given using itune. Still touch not working. What to do?
404 6
iPhone XR: Screen will Not Respond to Touch Until Force Restart (random repeat onset) My iPhone XR (which as functioned normally for the last 5 years) now randomly becomes unresponsive unless it has a force restart or the battery dies. In terms of what I mean by unresponsive: the screen will not respond to touch; facial recognition will not work; and on occasion messages do not deliver to my phone. Everything else otherwise seems to work, including all the buttons. I get notifications and if my Bluetooth headphones are connected I can use their buttons to control turning music on or off. This has happened 5x so far, all in the last month. The only trigger I can think of is that on two of the same occasions the issues started after I was waving my hands to music whilst holding the phone but neither time was particularly forceful, and this phone has survived a lot worse with no issues. I am wondering if the issue is that the screen is disconnected from something and if the phone moves with any degree of force the disconnection causes the issue? Thanks for your help!
347 1
iPhone doesn’t react to touch My iPhone screen is frozen and even when I factory rest it the screen still won’t respond to touch.
1809 1

1 reply

Sep 15, 2024 11:10 AM in response to Muntana

That is most often indicative of a hardware issue with the phone. Schedule an appointment at your Apple Store Genius Bar for evaluation and service options --> Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 12 Pro Max is touching itself.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up