How do I redeem my Apple Gift Card with some codes partially scratched off?

How can I redeem an apple gift card when the numbs are partially scratched off?


[Re-Titled By Moderator]

iPhone 15 Pro, iOS 17

Posted on Sep 15, 2024 1:56 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2024 2:05 PM

According to Apple, if you can't read the code on the back of your card because it's scratched or damaged, Contact Apple Support.


Keep in mind, you might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Learn more ⇢ If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support





2 replies
Question marked as Top-ranking reply

Sep 15, 2024 2:05 PM in response to cyríl

According to Apple, if you can't read the code on the back of your card because it's scratched or damaged, Contact Apple Support.


Keep in mind, you might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Learn more ⇢ If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I redeem my Apple Gift Card with some codes partially scratched off?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.