iPhone 12 Pro Max crash

My phone crashed between 6-7 Sep 15,2024. When it powered back up, I have nothing The Wi-Fi button won’t work. The cellular button won’t work. The Bluetooth button won’t work. It won’t open any apps to go online. How do I fix this? What has happened? I was waiting on article when the phone froze up and crashed.

iPhone 12 Pro Max

Posted on Sep 15, 2024 5:44 PM

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Question marked as Top-ranking reply

Posted on Sep 15, 2024 6:09 PM

Sounds like a hardware failure. Has the phone gotten wet?


Have you tried a forced restart:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


1 reply
Question marked as Top-ranking reply

Sep 15, 2024 6:09 PM in response to StupidiPhone12ProMax

Sounds like a hardware failure. Has the phone gotten wet?


Have you tried a forced restart:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


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iPhone 12 Pro Max crash

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