Why is RCS not working between my iPhone running iOS 18 and Android?

I am running iOS 18 on my iPhone 14. RCS is enabled but does not work when messaging my Android phone. I have RCS running on my Android phone and works fine between other Android phones. My iPhone is on the Verizon network while my Android is on T-Mobile. I've tried disabling/enabling RCS on my iPhone a number of times as well as rebooting. Any other suggestions?


[Re-Titled by Moderator]

iPhone 14, iOS 18

Posted on Sep 16, 2024 11:05 AM

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Posted on Sep 16, 2024 11:16 AM

Have you confirmed with Verizon that RCS is enabled for your plan and phone? They don't support it on all of their cell plans. Also confirm that they're supporting RCS in an iPhone. As of right now their "Advanced Messaging" page


https://www.verizon.com/support/advanced-messaging-faqs/


says that they support RCS only on select Samsung phones. So this may well be an issue with Verizon, not your phone.


Regards.

221 replies

Sep 17, 2024 5:54 AM in response to lkrupp

See this Apple support document that lists the carriers that support RCS.


Wireless carrier support and features for iPhone in the United States and Canada - Apple Support


And this link to a 9to5Mac article about RCS


https://9to5mac.com/2024/09/16/heres-how-to-check-if-your-carrier-already-supports-rcs-on-iphone/


Your Android friend’s carrier must also support RCS as well as the Android phone itself.

Sep 17, 2024 6:39 AM in response to KaeBFly

KaeBFly wrote:

Works fine on my iPhone 15 Pro Max on both the Verizon line and T-Mobile line. You may need to contact Verizon to make sure there isn’t a provision on their end that needs to be enabled or if you have to have specific plans (sometimes older grandfathered plans may be excluded from some features).

Good to know. I just verified this on my phone. Given that the link VP provided (and I read) about RCS only being available on Samsung phones, I wonder if the part about carrier interoperability is also wrong.

Sep 17, 2024 6:40 AM in response to Allen

Allen wrote:

I have Verizon. RCS reports on in settings. So I tried everyone in my contacts list to send a text. All the iPhone users, it said "iMessage." Almost all Android users it said "SMS." BUT I did find two contacts where it said "RCS" so Verizon must not support it for all Android users.

What carriers do the people have who you're seeing SMS? And what carrier do the two contacts have where it does say RCS?


The article linked to earlier (which was wrong about some things) says that there is no carrier interoperability. But I don't trust it.

Sep 17, 2024 8:39 AM in response to logan2k

Not working on tracfone/straight talk yet. I received a carrier settings update yesterday which enabled the new RCS setting under settings>apps>messages, however going into settings>general>about>IMS Status shows Voice & SMS. I’ve restarted, turned off the line, turned off/on RCS. Nothing helps, I suppose it’s just a waiting game until someone flips the switch on it.

Sep 18, 2024 5:55 PM in response to logan2k

I will say that this was working for me fine yesterday and not at all today. I’m on t-mobile with an iPhone 14PM updated to iOS 18 and I have a friend also on t-mobile with a Samsung Fold 6, using Google Messages with RCS on. When I sent her messages yesterday, they went through RCS. I could see the typing indicator. I sent a nice video that wasn’t all garbled. I even sent a tapback and it worked. At the bottom of my messenger in the area where I type, it said “Text Message - RCS”. Today it wasn’t working and it said “Text Message - SMS”. When she tried to send something to me, it said that I was offline and it wouldn’t send until I was back online (paraphrasing). She sent it SMS and it went through immediately. I checked my phone and RCS is turned on. Seems like something on Apple’s end.

Sep 27, 2024 2:08 PM in response to logan2k

I’m the only iPhone in my 5-person household. Updated to iOS 18 a few days ago. RCS worked great. Then it didn’t. Then it did. And so-on ever since the update. All 5 phones are on the same cellular network. Different brands (3 Samsung, 1 google). Point is, ATT supports it, their phones support it (because it works some of the time), and everything is activated (again proof is it works some of the time). When my message box changes to SMS, I do not receive their replies until my phone decides to flip back to RCS (it does this on its own randomly while,

for example, I’m in my house the whole time). Yesterday there was a 3-4 hour gap. I also did not receive their calls, or alerts of voice mail messages for several hours - I believe the voice mail alert finally showed up about 4 hours after the texts came through. Coincidentally (?), this morning my son received a very loud weather alert about 30 minutes before I did, and my phone had been on sms during that time.


I’ve restarted my phone multiple times. I’ve turned RCS off and back on a few times. I even went to the ATT store today and they are baffled.


Clearly there are bugs. I hope apple fixes them asap because meanwhile I’m fuming that my husband/kids aren’t replying to me, when all the while my phone is the issue. I have no way of knowing which scenario is correct (because they can’t call me, either, and I’m completely unaware.) Ask any mom of driving teenagers - it is not good when they can’t reach you if there’s an emergency.

Oct 10, 2024 2:53 PM in response to BaronThompson

As in my comment above, that was the first thing I did. AT&T has the technology. My entire household of 5 is on the same cell account. I’m the only iPhone, there are 3 different Samsungs and one Google phone. RCS is on and off with each of them intermittently and not all at the same time. Sometimes we’re in the same b house when it happens (so same tower, same WiFi, etc). Definitely NOT a carrier issue in my case at least.

Oct 28, 2024 7:58 AM in response to logan2k

RCS is back on my phone. It comes and goes. When it turns on, it will stay on for a few days and then it goes back to SMS. For me, it has nothing to do with whether the recipients have RCS on their phones (though they do), it has to do with my phone. If I go to General > About and tap on ESIM > Carrier, I see "Voice, SMS & RCS" when RCS is working on my phone and "Voice & SMS" when it isn't.


I'm not sure whether T-Mobile or Apple is to blame for this. This entire thread has been a mishmash of different issues. In my case, it has nothing to do with whether someone else has RCS set up. It's all on either the carrier or Apple.

Nov 21, 2024 8:12 AM in response to Usmaak

" I also wish that they would have waited to implement it until it was stable."


Who’s they? It’s certainly not Apple as most are not having this issue. I’m certainly not and text my Android friends using RCS without issues. Apple has implemented RCS to comply with the RCS standard, not Google’s customized version. Remember that it takes 3 to tango with RCS: your iPhone, your cellular carrier, and the Android user you are texting.

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Why is RCS not working between my iPhone running iOS 18 and Android?

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