I updated my iPad Pro M4 to iOS 18. It did not go well, the iPad won't turn on, hard reset doesn't work and it doesn't show up on my Mac. I've booked it in for a repair.
Has anyone else had the same issue?
Is there anything else I can try?
thanks in advance.
[Re-Titled by Moderator]
iPad Pro, iPadOS 17
I’ve spent an hour with tech support at Apple regarding my bricked M4 pro following the update. They agree it can’t be fixed at home, there is no way to get it into recovery mode to do this. I need to send it back for a free repair or replacement. Apple have now pulled the update for these flag ship devices so it must be serious. Tech support indicated that in his experience it must have caused a hardware failure that their engineers are now looking into.
I can see the lines in the screenshot as well. I have checked with the apple support right after I saw the issue with my screen. There is no damage to the iPad as I use it very carefully. This issue happened only after I updated it to the new IPad Os 18 update.
Took a reservation to an apple service centre and got informed that there is no damage, but the iPad is not repairable and I have to pay the cost of a new iPad Pro to exchange it with my old one. This doesn’t make any sense of apple rolling out an update that will destroy your warranty expired iPad Pro. It’s only 2 years old. I only bought an iPad instead of an android tablet as I was told iPads are reliable, I have the exact opposite experience.
This iOS 18 update bricked my iPad as well. It was working perfectly fine up until iOS 18. I have a generation seven iPad and it worked great… now they’re saying it’s a hardware issue. I think that’s BS because it didn’t have a hardware issue until iOS 18. They are unable to fix it and suggest I buy a new iPad. This is the first time I have been so disappointed in Apple.
I’ve had a few people over on Reddit with the same issue for M4 iPad Pros. My partner’s iPad Air and my iPhone 13 were fine, odd it’s the latest hardware that’s failed.
I downgraded mine and save it phew.... no need to get a replacement but it was close...
Thanks I’ve just followed that advice but no luck. The iPad was working perfectly fine before the update, no issues, it would be one heck of a coincidence if it wasn’t the update that’s caused it but I guess Apple will tell me when I get there at the weekend. Thanks for responding.
Just tried updating mine as well iPad Pro M4, went to check on it 20 mins later and nothing. I had it sitting in the keyboard case.
Doesn't even make a sound when trying to charge.
Any help appreciated.
Same problem here. I just bought my iPad (1 week ago) and now I have to get it fixed? Repaired? It’s unbelievable.
It’s annoying, and frustrating at the same time.
How can I send it back and get a new one?
Same here. In Poland Apple service is a disaster. 2 days phone talk with mid technical cuz they need to ensure it’s really dead. In local apple service don’t have no recourses (people) to deal witch 1200€ iPad. Right now we know at least that apple (and maybe someone else) have the abilities to bricked your device anytime eg. intentional aging…
My issue is not that my m4 ipad pro is bricked but rather how Apple is handling this whole mess… It’s been over a week now, no official explanation/apology, they pulled the 18 also no explanation on that, no possible timeline given or any instructions. As I said it’s been over a week now and we are in the absolute darkness! Extremely poor handling of a crisis on Apple’s side… Pure failure of a movement…
suchandra009 wrote:
My Ipad pro M1 has flickering multiple black lines after the Ipad os 18 update, seems like the new OS is released without proper testing of the OS which is giving us these problems.
Your issue is unrelated to the problem currently affecting the 2024 iPad Pro M4 models.
In your case, you can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...
When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.
Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.
Take a screenshot on your iPad – Apple Support
If the test indicates that a hardware fault (as, given your description this is perhaps likely) a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:
My IPad Pro 11inch with WiFi and cellular is doing exactly the same thing. I have tried everything and nothing works. Good luck is there any way for you to update the fix. I don’t live near a store so I will be sending mine in.
I have the same issue. Took it to the Genius Bar today and was told the connection was bad - Error 6 so it cannot be updated. The iPad Pro is only 3 years old. How is it okay for them to tell me to buy a new iPad when the problem happened with their update?
It's like it has a dead battery. Buttons don't do anything. Plugged it into a thunderbolt dock with a monitor and nothing.
I'm affected too.
I unbrick it, now i'm trying to recover it, bar doesn't move again.
[Edited by Moderator]
I’m bricked too from the update - multiple attempts at force restart and no luck
iPadOS 18 bricked my iPad M4
