Why am I still being billed / charged after cancelling Paramount?

hi i cancelled my paramount subscription and they’re still billing me


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Sep 16, 2024 4:55 PM

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Question marked as Top-ranking reply

Posted on Sep 17, 2024 1:19 AM

Did you cancel it properly?


Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support

You might need to scroll down to find the Cancel Subscription button.

Scroll further down the link for instructions for non-Apple devices.


Things about subscriptions;

⁃ Deleting an app does not cancel the subscription.

⁃ A trial subscription must be canceled more than 24 hours before the renewal date or it may renew.

⁃ Many subscriptions are set to renew automatically until you cancel them.

⁃ If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.

⁃ If you don’t see Cancel Subscription, the subscription is canceled and won't renew.

⁃ An expiration date means the current subscription has been canceled but is available to use until that date.

⁃ Use Resubscribe/Renew if you change your mind about canceling the subscription.


If all else fails, check out Apple Subscription Support for articles and contact options;

https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208


M1 Mac mini, macOS 15;  Watch, series 7 GPS/cellular, watchOS 11; iPhone 12 Pro, iOS 18; TV 4th Gen, tvOS 18; HomePods, audioOS 18 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Sep 17, 2024 1:19 AM in response to Marroquin33

Did you cancel it properly?


Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support

You might need to scroll down to find the Cancel Subscription button.

Scroll further down the link for instructions for non-Apple devices.


Things about subscriptions;

⁃ Deleting an app does not cancel the subscription.

⁃ A trial subscription must be canceled more than 24 hours before the renewal date or it may renew.

⁃ Many subscriptions are set to renew automatically until you cancel them.

⁃ If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.

⁃ If you don’t see Cancel Subscription, the subscription is canceled and won't renew.

⁃ An expiration date means the current subscription has been canceled but is available to use until that date.

⁃ Use Resubscribe/Renew if you change your mind about canceling the subscription.


If all else fails, check out Apple Subscription Support for articles and contact options;

https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208


M1 Mac mini, macOS 15;  Watch, series 7 GPS/cellular, watchOS 11; iPhone 12 Pro, iOS 18; TV 4th Gen, tvOS 18; HomePods, audioOS 18 and Airport Express w/ Airplay 2

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Why am I still being billed / charged after cancelling Paramount?

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