Error in downloading mail on IMAP after ios 18 upgrade

I am unable to download my mail using the native mail app after upgrading to IOS 18. I am getting the following error; “Network Error (POSIX 96)”

The mail configuration is on imap with SSL.

iPad Pro, iPadOS 18

Posted on Sep 16, 2024 10:24 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2024 10:21 AM

@ferrerod:

Here's the main part of the response I got from Fastmail who diagnosed and solved the problem on my account. It seems there was a bug in their mail engine that was benign until the iOS18 update, then no more. I hope this helps.


We had a bug which put random data into the HIGHESTMODSEQ value for some users. Their account was affected by this. We didn't think it was an issue because there was still heaps of number-space left, but the HIGHESTMODSEQ values were higher than a signed int64 can hold. This was fine because we use an unsigned int64_t internally, but the spec was updated a few years ago to make it a signed value, so we were strictly wrong.
 
Apple's parser couldn't handle these oversize numbers, and failed.
--
 
This has now been fixed by resetting the HIGHESTMODSEQ value for these users which also means this will never happen for them again.



ferrerod wrote:

Did fastmail tell you what technically they did? No one else has a workable solution. Some of us support our own mail serves - though perhaps rare.... would be great if you could get them to tell you exactly what they did for IMAP solution.


287 replies

Jan 4, 2025 2:27 PM in response to stephen boyle

Stephen, how's your testing of removing the advertising of the IMAP IDLE feature going?


I have noted that adjusting my Pihole filtering to stop blocking iCloud Private Relay servers helped substantially - but not completely. Re-enabling the blocking of the servers brings back all the problems. During testing of this I noted that there is likely some interplay with DNS TTL values, which can temporarily make it look like things are fixed when in reality they are not.


I have an open case about this with Apple support; I spoke to my contact person again today and he confirmed that the engineers are aware of the problem and are actively investigating. I've signposted him (again) to this thread. He was keen to point out that they are keen to hear of any fixes, workarounds, etc in support of trying to find ways to reproduce the problem etc. I specifically noted to him the observations made about IDLE and he said he would pass this on.


Fingers remaining crossed for a fix soon.


[Edited by Moderator]

Jan 4, 2025 10:32 AM in response to stephen boyle

I will give this a try in a few...meanwhile, I can see activity on dovecot email lists also being hit by this iOS 18 mail bug. I will try to cross post about stalwart labs findings on dovecot in hopes that it may help them....meanwhile, we hope the reference to the EU complains will motivate Apple to actually provide a solution such as how they deal with IDLE being sent. Breaking mail for working clients so that Apple Mail works in iOS 18 is a compromise we should not need to make.


[Edited by Moderator]

Jan 3, 2025 4:46 PM in response to Hari1975

Apple acts with lightening speed to take down any post that calls them out. But if they would put the same effort into helping solve this issue for its customers then they wouldn't need to police things. Sad that a Microsoft outlook product works better on a Mac than the native mail software. I run multiple businesses and this is completely unacceptable.


Go ahead Apple. Show us how thin your skin is again.. Just fix it. You know all about it.

Jan 3, 2025 4:11 PM in response to Hari1975

I just migrated an iOS 18.2 iPhone to my self hosted postfix/dovecot setup and it was having problems getting mail with IMAP. It would say "downloading" and do nothing. It would not sync folders. I tried changing dovecot namespace separators, capability strings, etc. Nothing helped. I disabled pihole on my LAN - no change. If I moved the phone to the mobile connection it worked correctly. I removed all SSIDs on the local wifi network and re-signed in to one of them. Since reconnecting to wifi, mai lis working correctly. I have no idea why, but that is what it is doing.

Jan 3, 2025 2:45 PM in response to Hari1975

I was able to resolve the issue POSIX 96 by logging into Passwords and adding a new Password Profile using the same username and password. The one saved for the BT email seemed to conflict when using the original Password Profile in the Advanced Settings for the Mail

App. Once a new profile was set up I changed the autofill password and it resolved the issue and started to download the emails.

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Error in downloading mail on IMAP after ios 18 upgrade

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