Error in downloading mail on IMAP after ios 18 upgrade

I am unable to download my mail using the native mail app after upgrading to IOS 18. I am getting the following error; “Network Error (POSIX 96)”

The mail configuration is on imap with SSL.

iPad Pro, iPadOS 18

Posted on Sep 16, 2024 10:24 PM

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Posted on Dec 30, 2024 10:21 AM

@ferrerod:

Here's the main part of the response I got from Fastmail who diagnosed and solved the problem on my account. It seems there was a bug in their mail engine that was benign until the iOS18 update, then no more. I hope this helps.


We had a bug which put random data into the HIGHESTMODSEQ value for some users. Their account was affected by this. We didn't think it was an issue because there was still heaps of number-space left, but the HIGHESTMODSEQ values were higher than a signed int64 can hold. This was fine because we use an unsigned int64_t internally, but the spec was updated a few years ago to make it a signed value, so we were strictly wrong.
 
Apple's parser couldn't handle these oversize numbers, and failed.
--
 
This has now been fixed by resetting the HIGHESTMODSEQ value for these users which also means this will never happen for them again.



ferrerod wrote:

Did fastmail tell you what technically they did? No one else has a workable solution. Some of us support our own mail serves - though perhaps rare.... would be great if you could get them to tell you exactly what they did for IMAP solution.


287 replies

Oct 4, 2024 9:04 AM in response to Hari1975

I’m getting the same problem, but I had this problem way before IOS 18.


I have Hotmail as my main email account—have for decades. Lately, the mail app on my iPhone Willy Nilly decides my password is incorrect and stops receiving and sending mail. I use the same password I have been using since I changed it earlier this year and sometimes it gets my mail working and sometimes it doesn’t. Oddly enough, the mail app on my iPad doesn’t behave this way, logging on to Outlook via a browser to access my mail doesn’t have a problem—it’s just on my phone mail app. I’m at a loss as to how to fix this. Any help would be greatly appreciated. 


I’m getting: Network Error POSIX 96 

Oct 4, 2024 9:06 AM in response to Luca Maltese

I have the same problem, but it occurred way before I downloaded IOS 18:

I have Hotmail as my main email account—have for decades. Lately, the mail app on my iPhone Willy Nilly decides my password is incorrect and stops receiving and sending mail. I use the same password I have been using since I changed it earlier this year and sometimes it gets my mail working and sometimes it doesn’t. Oddly enough, the mail app on my iPad doesn’t behave this way, logging on to Outlook via a browser to access my mail doesn’t have a problem—it’s just on my phone mail app. I’m at a loss as to how to fix this. Any help would be greatly appreciated. 


I’m getting: Network Error POSIX 96 

Oct 7, 2024 3:23 AM in response to Hari1975

Hi all,


I have the same problem (Network error POSIX 96). The emails do not download and refresh correctly through the native Mail app. Sometimes, they do download but I am unable to open the content of the email. I have contacted the local provider of my email and I have been informed that the issue is on Apple side. When will this be fixed? This is a serious issue. :(

Oct 15, 2024 2:52 PM in response to mangalapandi

mangalapandi wrote:

There are 2 error i have notice in my dovecot setup while my iPhone Mail app given POSIX 96 error.
May be i can help you to fix if you share the truncated logs while accessing Mail app to your server.

I saw nothing interesting in IMAP logs on dovecot server. I see the login with no error, and no errors following.


Not set to debug, but I think it will be less effort to wait until Apple fixes iOS mail.


Thanks for the offer of help.

Oct 29, 2024 6:59 AM in response to Hari1975

Update as of today. Contacted apple support. They asked me to reset my iPad to factory defaults. That didn’t work either. After more than two hours of trying they have said it will be raised to the engineering group and they will come back to me on Friday. I really don’t have very high hopes. The best I guess that could happen is that they recognise it as a bug in the app and fix it in the next iOS / iPadOS release.

Nov 2, 2024 7:35 AM in response to Hari1975

Thank you for persevering with the case!

However, I find it strange that Apple is now looking at your iPhone individually in detail.

Has Apple still not realised that thousands of users worldwide have been experiencing these Apple Mail problems since the update to iOS 18? This is not an individual problem of a single iPhone! My German mail provider has also confirmed to me that it must be an Apple error. He rules out the possibility of a fault with himself or the phone provider. Best regards from Berlin!

Nov 4, 2024 1:07 PM in response to brucefromalta loma

I’ve been having the same problem. And it’s been going on for probably two years on and off. My email works just fine on my computer and my iPad but not my phone. I have a Comcast email account and sometimes I get a massive dump of emails and then other times it just says incorrect password and I can’t get anything for days. And then all of a sudden it will work for two weeks or six months and then it will happen again. Nobody can seem to fix the problem.

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Error in downloading mail on IMAP after ios 18 upgrade

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