i can't to do update my macbook air m2 to macos 15 sequoia i have error
I can’t install the Mac OS update, the error “failed to personalize the update” keeps appearing, what should I do?
MacBook Air, macOS 14.6
I can’t install the Mac OS update, the error “failed to personalize the update” keeps appearing, what should I do?
MacBook Air, macOS 14.6
If an error occurred while updating or installing macOS - Apple Support
Too many other people downloading at the same time and Apple Severs are overloaded
Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
Running behind a VPN which may increase Packet losses or corruption of the download
If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
Best Results are via Ethernet Cable to Router
Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences
Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull the latest version of Sequoia available and commence the installation.
If an error occurred while updating or installing macOS - Apple Support
Too many other people downloading at the same time and Apple Severs are overloaded
Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
Running behind a VPN which may increase Packet losses or corruption of the download
If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
Best Results are via Ethernet Cable to Router
Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences
Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull the latest version of Sequoia available and commence the installation.
Just try turn off "find my Mac" on iCloud settings and go to updating again it works for me I manage to download Sequoia 15 but find my Mac needs to be disable...
Did you solved that? I went to apple store they told me to come back in month time and they will try to solved if can't update.
This worked! Thank you.
i can't to do update my macbook air m2 to macos 15 sequoia i have error