You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Chrome on Mac won’t open

Hi


I downloaded the latest macOS version (Sequoia) yesterday on my M2 MacBook Air. I am signed in to all of my school accounts and the Google suite on chrome but when I tried to open it after the software update, it refuses to open. I tried uninstalling, restarting, and many other ways to try on fix it. One thing that I did notice was that looking in the App Store to try and reinstall chrome, it would not appear there. When looking at the iOS App Store, it says chrome is only an iOS or iPadOS app. What’s the problem and what should I do?


Thanks in advance.

Posted on Sep 17, 2024 8:32 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2024 8:40 AM

You need to download Chrome from Google's website:


https://www.google.com/chrome/

7 replies

Sep 20, 2024 6:45 AM in response to Benjamin Treuhaft

Benjamin Treuhaft wrote:

I downloaded Google again hoping it would open and it still doesn't. Apple Genius suggested deleting Google first but then said I'd lose all my history etc.

I assume you mean you deleted Chrome. Google is a company.


As long as you're signed into your Google account in Chrome, you shouldn't lose anything when you delete the application. I can access all of my history on any of the devices I use, including my Windows computer at work from Chrome. Deleting or logging out of Chrome doesn't remove that data.


The Apple Genius was correct.

Sep 23, 2024 6:50 AM in response to Benjamin Treuhaft

Benjamin Treuhaft wrote:

The Genius was only part right. You were entirely right. Thanks, it turns out all my funky stuff was there after deleting/reinstalling Chrome (the Genius said I'd lose everything).

Indeed. I misread. I'm glad you got it sorted out.


And thank God I didn't delete Google.

There are many who would say that's exactly what needs to happen! ;-)

Chrome on Mac won’t open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.