clicking on "add to photos" with texts doesn't work on my Mac, OS Sonoma

Clicking on the download symbol next to the photos does nothing, either. Have looked in Downloads and Desktop and Pictures folders: nothing.


I ultimately have to take screenshots or mail photos to myself to finally get to save images.

MacBook Pro 16″, macOS 14.6

Posted on Sep 17, 2024 12:53 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2024 3:53 PM

marc macapple wrote: That’s exactly what Doesn’t happen for me, Richard!

OK-- try these things:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes. Safe Mode is different for different computers, so see this: 

Start up your Mac in safe mode - Apple Support 

  • Make a new user and see if the same problem recurs with it
  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


3 replies
Question marked as Top-ranking reply

Sep 18, 2024 3:53 PM in response to marc macapple

marc macapple wrote: That’s exactly what Doesn’t happen for me, Richard!

OK-- try these things:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes. Safe Mode is different for different computers, so see this: 

Start up your Mac in safe mode - Apple Support 

  • Make a new user and see if the same problem recurs with it
  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


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clicking on "add to photos" with texts doesn't work on my Mac, OS Sonoma

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