Refund for app purchases not credited to account.

i requested a refund for a purchase my kid “accidentally” made a while ago. After realizing i had no money in my apple cash, i requested a refund days ago, it was completed but i never got my funds. i’ve requested lower amounts before and got it back same day, but it’s been almost 2 days. please help :(



[Edited by Moderator]

iPhone 11, iOS 17

Posted on Sep 17, 2024 8:38 PM

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Question marked as Top-ranking reply

Posted on Sep 17, 2024 8:41 PM

According to Apple, Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Top-ranking reply

Sep 17, 2024 8:41 PM in response to gimmiemymoney

According to Apple, Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Refund for app purchases not credited to account.

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