video "media created" time incorrect when files copied from Iphone to Windows Explorer

I've taken video and still photos on my iPhone. The time and date the video and stills are taken is displaying correctly in the "information" about the files on my phone. I have copied both types from my iPhone to my Windows computer. The "date taken" displays the correct time and date on the computer for the still photos but the "media created" time is incorrect for the videos. In most cases the "media created" time on the video file in Windows is 5.5 hours after the actual time the video was taken. The dates are correct. Please note I am not looking at the time and date the file was imported to Windows.

How can I get both the time and date videos are taken to import correctly to Windows?

iPhone 13, iOS 17

Posted on Sep 17, 2024 10:38 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2024 8:50 AM

Image dates are local time but QuickTime based movie (.mp4, .m4v, .mov) dates should be UTC and the applications should convert them to the computer's local time. Time zones are the flies in the ointment.


Windows might report dates and metadata to its own liking.


https://exiftool.org/forum/index.php?topic=6591.msg32875#msg32875


If you install exiftool to your PC, the best way to check the datetimes is to use command:


exiftool -a -G1 -s -api QuickTimeUTC=1 -FileCreateDate -Time:All movie.mov
3 replies
Question marked as Top-ranking reply

Sep 18, 2024 8:50 AM in response to IamGER

Image dates are local time but QuickTime based movie (.mp4, .m4v, .mov) dates should be UTC and the applications should convert them to the computer's local time. Time zones are the flies in the ointment.


Windows might report dates and metadata to its own liking.


https://exiftool.org/forum/index.php?topic=6591.msg32875#msg32875


If you install exiftool to your PC, the best way to check the datetimes is to use command:


exiftool -a -G1 -s -api QuickTimeUTC=1 -FileCreateDate -Time:All movie.mov

Sep 18, 2024 7:25 AM in response to IamGER

Video metadata is not particularly standardized, and so weird stuff shows up. This is some Exif metadata for a video I made on my Nikon a couple of months ago:

The movie was made on June 27 at 9:28 in the morning. Texas is 5 hours ahead of Universal Time.

Later in the Exif file it shows this:

There's no Time Zone here. So that might be it--since your movies are all off by the same amount, something in the process isn't dealing with the Exif data correctly.


It may be that you will need to find an Exif edit tool that works on Windows. On my Mac I have apps that allow me to batch change metadata, but you may have to hunt around. This is such a common thing, that Exif edit tools are pretty easy to find and fairly cheap.


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video "media created" time incorrect when files copied from Iphone to Windows Explorer

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