iPad 9 Issue: Unable to Launch Apps or Shut Down Using Power Button After iPadOS 18 Update

I am currently facing an issue with my iPad 9. I can access the home screen , but when I try to open an app, it doesn’t work. Additionally, when I try to shut down the device using the power button, it won’t turn off. Has anyone encountered a similar issue?

The issue started occurring about a day after the latest update.

video : https://www.youtube.com/shorts/7m-ltf7bRdg

iPad, iPadOS 18

Posted on Sep 18, 2024 12:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2024 8:13 AM





Here’s a simple explanation of the steps you followed to resolve the issue:




Press and hold the top power button and the home button at the same time (the home button is on the front of the iPad).


Keep holding both buttons until the iPad turns off.


Then, turn the iPad back on by pressing and holding the power button again.


After following these steps, the problem was resolved, and the iPad is now functioning properly. This method successfully fixed the issue.

1 reply
Question marked as Top-ranking reply

Sep 18, 2024 8:13 AM in response to mostapha260





Here’s a simple explanation of the steps you followed to resolve the issue:




Press and hold the top power button and the home button at the same time (the home button is on the front of the iPad).


Keep holding both buttons until the iPad turns off.


Then, turn the iPad back on by pressing and holding the power button again.


After following these steps, the problem was resolved, and the iPad is now functioning properly. This method successfully fixed the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad 9 Issue: Unable to Launch Apps or Shut Down Using Power Button After iPadOS 18 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.