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I get a pop-up window asking "Do you want to download "occ" in my Safari browser

I recently updated to iOS 18.0 a couple days ago. In my Safari web browser i get a pop-up window asking me if I want to download occ. I had this occur several times on different sites. I “x” the window closed. I have no idea what ‘occ’ is and as a precaution will not download anything that I have no clue about. see attached screen shots below.

Thanks


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 18

Posted on Sep 18, 2024 9:58 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2024 11:51 AM

So, I have spoken to the escalation team. They were able to see it happening real time on my device. They are bumping this up to the engineers. It hapoens on Chrome and Safari. News type sites. Post iOS 18 update.


There’s nothing that basic troubleshooting can do so PLEASE DON’T FACTORY RESET IF A SUPPORT PERSON TELLS YOU TO RIGHT NOW. 😨


They were largely unaware of the problem because I’m assume the gross majority of people did not reach out to them. (I did show them the number of folks here via screen-share).


I will be contacted on Tuesday after the engineers have taken a tinker. Hopefully they can fix it fast.


I was given a direct contact to the escalation team member in case something else pops up.


So! Until then the directive from Apple is: Do not download anything from a pop up, avoid those news sites for the time being if you can. (Don’t wanna accidentally click).


I’ll loop back Tuesday. 👋🏽

232 replies

Sep 21, 2024 7:11 AM in response to Bill Bradford

Bill Bradford wrote:

I assume you are not a world leader where a foreign power is looking to overthrow your government or a high value target worth spending hundreds of millions of dollars for information.


Every update contains security improvements as that is what makes iOS the most secure platform in the world. The part in your article that you failed to mention was: "The company did not mark any of the iOS 18 vulnerabilities in the already-exploited category." None of which is related to the topic on hand where an executable downloaded from the internet can be launched. Try it for yourself by downloading a .exe or .app file and try and run it. You will see that it is not possible.


Your rhetoric is more in line with posts from security bloggers who get their money/clicks the same way you see AntiVirus software attempting to scare users into believing they need their product to keep their devices safe. Fyi, those ads are scams.

Sep 27, 2024 2:48 PM in response to charliefromri

charliefromri wrote:

Well, I thought installing Adguard solved it for me. But, it’s back this morning, and this message showed up when I logged into my bank account:

Do you want to download “_codexch”?

I X’d it out, but I assume Apple is unable to help at all.


Check with your bank, as _codexch can be part of single sign-on processing.

Oct 5, 2024 6:51 AM in response to all70

all70 wrote:

I called apple support do to kids phone was allegedly red flagged because a casino tried to take 300 from my account,the apple rep told me to go get a card load money and sent me a transaction number and told me to turn on my location,I asked could he see my location and he replied yes your in Canton,He gave the wrong location and I realized I was being scammed.They had my bank card info when they called.

That is a common phishing technique that you may see on a website, email, or even text message. Review this link below to help identify these scams. Calling a number that is given to you is not a good idea. If you want to contact a company, go to the web page of the company to find the contact info. Simply searching for a phone number using Google may bring up a fake number as scammers pay Google to have their search results show at the top of the list.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

I get a pop-up window asking "Do you want to download "occ" in my Safari browser

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