Images not showing in Mail

Hi - I have a strange issue with images in Mac Mail on my Mac Studio. When I open a new email with images, everything displays. When I a move the email from the Inbox to an "On my Mac" folder, the images no longer display. If I move the email back to the Inbox, the images still do not display. I tried reindexing my inbox but no help. Anyone else every had this issue and, even better, have a solution?



Posted on Sep 18, 2024 12:43 PM

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Posted on Sep 30, 2024 11:29 AM

I spoke to Apple Support and evidently there are some incompatibilities between "On My Mac" folders and "Exchange" folders. I have no problem dragging emails with images from one Exchange folder to another. I had figured that out on my own. However, I tried moving an entire folder from "On My Mac" to "Exchange" and it threw an error every few emails. Since one cannot stop the move operation, I spent a couple of hours hitting the enter key to acknowledge all the errors. Apple Support said I should instead export the folder from "On My Mac" to the Downloads folder, then import the folder into Exchange. I have not tried this yet, but plan to do it soon.

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Question marked as Top-ranking reply

Sep 30, 2024 11:29 AM in response to david hall4

I spoke to Apple Support and evidently there are some incompatibilities between "On My Mac" folders and "Exchange" folders. I have no problem dragging emails with images from one Exchange folder to another. I had figured that out on my own. However, I tried moving an entire folder from "On My Mac" to "Exchange" and it threw an error every few emails. Since one cannot stop the move operation, I spent a couple of hours hitting the enter key to acknowledge all the errors. Apple Support said I should instead export the folder from "On My Mac" to the Downloads folder, then import the folder into Exchange. I have not tried this yet, but plan to do it soon.

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Images not showing in Mail

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