Apple Music issues after iOS 18 Update

Hey all iOS 18.0.1 is out and it fixed some issue regarding

Performance Enhancements

Some iPhone models experienced performance issues due to memory allocation problems. The update addresses these issues, improving performance and stability across various devices.

Fixed slow downs and crashes for me.

My music is working again but only after hooking back to my Mac, setting it to sync no music to remove any sign of it from my onboard library, then reloading all of my playlists onto the phone once it had been emptied out.

until then the only tracks that would play were, primarily, tracks bought off iTunes, with a handful of non-iTunes purchased songs, though **** of if I know what they had in common.

it went through two different stages as well this time for my collection disappearing prior to deliberately removing everything and reloading it onto the device:

1) not being present on the device at all, including all of my playlists disappearing after this morning’s sync where I tried to add ONE song from my Mac Apple Music library to the phone, leaving nothing but my iTunes purchases.

2) a second sync attempt that failed to load most of the missing music, ASIDE from the one new song and a handful of others, but somehow iOS Apple Music now displayed all the missing tracks and their relevant playlists again, but any attempt to play them would prompt a “not available in your region” error.

which again makes me think there’s a database corruption of some kind that is making it think in iOS 18 that music tracks which aren’t associated as being iTunes purchases under your Apple ID are, somehow, region locked DRMed songs? Even if these are songs you’ve ripped from your *own physical collection*

utterly bizarre and worrisome that at an OS level there can be this kind of lockout of our own local files; even other music apps that use the onboard storage library didn’t have permission to play them.

again: all on an iPhone 12 Pro running the latest public build of iOS 18

Try this:

Restart your device: A simple restart can often resolve app-related issues.

Update the app: Check if there’s an update available for Apple Music in the App Store.

Reset settings: Go to Settings > Music, and toggle off/on features like Dolby Atmos, EQ, and Sound Check. You can also try resetting your network settings (Settings > General > Reset > Reset Network Settings) in case it’s a streaming issue.

Reinstall Apple Music: Uninstall and reinstall the app to ensure there are no corrupted files causing the issue.

Check for a new iOS patch: Apple may release minor updates to fix bugs after major releases. See if an update is available in Settings > General > Software Update.

My phone updated to 18.1 yesterday and things are much improved. The crashes after switching between playlists has been fixed, the very slow response when starting to play has been fixed, too. However, it still, occasionally, continues to show the previous song as playing when it’s finished and moved on to the next one, and s new feature has crept in. Not an important one, other than as an indicator all is not well, but occasionally (NOT every time), if I’ve been looking through a play list, when I exit out the screen re-centres itself higher up my list of playlists. So all told, much improved but could do better.

Mine started having issues immediately after installing 18.2, sound quality issues and whenever trying to change songs or playlists, it just restarted at the first song from the playlist I was trying to get out of. Nothing I did seemed to resolve the issue. Next day 18.2.1 was available for download and it appears to have fixed the issue.

I was getting the same issue with Apple music. But get it fixed now. I tried two things. First I uninstalled the Apple music app and the installed it again. Second, logout of my apply account which logs me out from the music app and the n login again. It fixed the Apple Music issue for iOS 18.x.

Every time I try to add a song from my library to a playlist, the app just crashes. It only works if I find the song in “Apple Music” instead of “library”, or if I add the song directly from the album. But if I simply search a song in my library and press “add to playlist” the app will crash.

Just had what the advisor said would be our last call - he said they got my logs and such and that they are actively working on the issue, they said they recently released a new iOS version which should fix a lot of issues so to go ahead and update your iOS - that if that doesn’t fix it you can either just wait for another iOS update or call them and ask about a update on the issue. So I’m gonna update my iOS and see if that does anything. But they said they are aware and now actively working on these Apple Music issues.

I hear you loud and clear.

I am also considering a new car, the first for many years. The tech on this car is great and fully up to date, but guess what? People are complaining that the Apple CarPlay is horribly glitchy: low volume, crashes regularly, works/doesn't work randomly; call quality awful etc. Everyone 'in the know' seems to have established that the problem is on Apple's side, not the car manufacturer's.

Meanwhile, all the owners of this car with Android 'phones are getting full usage out of Android Auto, with hardly any complaints at all.

How embarrassing for Apple - one of the wealthiest companies in the world.

With this and the simultaneous problems that have caused me so much angst and time wastage concerning Apple Music (of which I am a paying, family-sharing member) since the iOS 18 update, it does make me wonder whether it's time to change.

It's all very well being a loyal Apple user (since 2012; numerous family iPhones, Macs, MacBooks, TV, etc), but if this is how the company repays its customers, it's time to rethink where we spend our money!

Do us all a favour and if you have any of these issues, please go to the Apple Feedback page (you can find it easily via any search engine) and log a bug report/complaint. Apple does not typically read the user Community forums I am writing this on now. Whereas Feedback page submissions are the only bits of customer feedback that the company actually promises to read. If they get enough submissions concerning one particular issue, they are more likely to do something about it.

Thanks and good luck.

Those running iOS 18 on iPhone and have issues with streaming on Apple Music, you can try uninstalling the app and then reinstalling it while maintaining your subscription you got! Only caveat is that you will have to redownload any songs you had previously downloaded for offline streaming.

@Robinne 96. Upgrade to 18.1. You can thank me later.

Yes, the apple music app has been extremely slow and laggy since updating to ios 18, today’s 18.0.1 update still did not fix the issue. I have been using the Jet Music Player (I purchased it to use fyi) instead and it seems to work without any lagging or freezing like the music app player. Hope apple can patch or fix this in the 18.1 update.

Another issue I've identified is that when I turned on my laptop it causes my iPhone to crash when playing music. This happened every time so yesterday I turned off Bluetooth on my laptop and now when I boot it up the phone no longer crashes (tried a few times). I think I'll try turning it back on and see what happens (will my phone start crashing again?), and then try telling my laptop to forget my phone, see what happens then (will it stop crashing?)

I’ve been having issues with Atmos audio and lossless audio on my Apple TV 4K. Many times, when I’m listening to a song in Dolby Atmos/lossless, it stops abruptly about 30-50 seconds before it ends and doesn’t finish the song. I’ve noticed that when I switch to just lossless and disable Dolby Atmos, the problem goes away. On the other hand, when I switch to just Dolby Atmos and disable lossless, the song plays perfectly. I haven’t noticed any issues with my iPhone or AirPods Pro 2—it’s just with my Apple TV 4K paired with HomePods. All my devices are updated to the latest versions, including the paired HomePods. I’ve even rebooted and reinstalled tvOS 18 on my Apple TV 4K, but the issue persists.

I and a bunch of other people are having problems on our iMacs and laptops. I was on the phone for 3 hours last week on Sunday doing videos and preparing reports for the engineers. I noticed there was a message on the tech line about not yelling at the techs ha ha ha! This must really be getting out of hand. I was told by the senior advisor that it could be up to a month for a fix. In the meantime, I can barely limp along, making playlists without dragging any songs around. If I do-instant crash. He said he would notify me when they have an update that should fix all this. Unfortunately that is a whole OS upgrade, so who knows when it will be fixed.