How to redeem damaged Apple Gift Card

My app store & iturns card ecode damage I got my receipt and serial number



[Edited by Moderator]

iPhone 12 Pro Max, iOS 17

Posted on Sep 18, 2024 6:42 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2024 6:46 PM

According to Apple, if you can't read the code on the back of your card because it's scratched or damaged, Contact Apple Support.


Keep in mind, you might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Also, you should never post your gift cards on this Community, as they can easily be stolen and the missing digits easily guessed.


Learn more ⇢ If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


2 replies
Question marked as Top-ranking reply

Sep 18, 2024 6:46 PM in response to spato35

According to Apple, if you can't read the code on the back of your card because it's scratched or damaged, Contact Apple Support.


Keep in mind, you might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Also, you should never post your gift cards on this Community, as they can easily be stolen and the missing digits easily guessed.


Learn more ⇢ If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


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How to redeem damaged Apple Gift Card

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