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Can I trust Best Buy to replace the battery in my iPhone? They are apple certified so does that mean they get trained by apple to work on their devices? Or would I be better off and drive two hours to an apple store?
[Re-Titled by Moderator]
iPhone 11, iOS 17
Yes, Best Buy is Apple-authorized for iPhone service and repairs including battery replacements with genuine parts and their agents are Apple-trained. You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider, and you can add AppleCare+ at the time of a repair.
Best Buy has been trained by Apple. They have complete service manuals, use genuine Apple parts, Apple diagnostic software, etc.
You might also have another shop or two authorized by Apple in your area. You can find a list of Apple authorized shops in your area using this link:
Might be a good idea to call the store or shop in advance though, to make sure that they have the battery that you need in stock. In most cases, you will be in and out in less than an hour, but you might have a few errands in mind in case the shop is busier than normal when you arrive.
I usually drop the phone off and then go get some lunch and run a few errands, then pick up the phone.
Apple authorized locations means that they have the knowledge and the original parts to do repairs on Apple products. However, you should call that Best Buy first because they might have limitations on what repairs they do in store versus mailing off to Apple.
Good to know that Best Buy is a safe place to go to have my iPhone cracked open since the closest Apple store is over two hours away.
dane280 wrote:
Good to know that Best Buy is a safe place to go to have my iPhone cracked open since the closest Apple store is over two hours away.
Glad to hear, have a great day.
Can I trust Best Buy to replace the battery in my iPhone?
