Apple TV and new Firecube

Our Firestick gave up the ghost so we bought a new FireCube. All is well except that Apple TV won’t let us watch Slow Horses unless we buy it (we have) so we can watch it on our iPads, our phones etc just not on the FireCube. The instructions are to buy in using other platforms but on these we are already subscribers. Tried all sorts but still won’t let us watch the programme.

FireTVStick4K(2018)/Soundbar(2019),

Posted on Sep 18, 2024 10:58 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2024 6:12 AM

Be sure to sign in to the Apple TV app, through the in-app Settings, using the Apple ID account that has the Apple TV+ subscription linked to it. Family Sharing accounts are also valid, if one of the group members is a subscriber.


If you did that, and it still doesn’t work, then consider:

  • trying to search for Fire TV software updates; apply if available,
  • trying a cold restart for the Fire TV device,
  • trying a delete and re-install of the Apple TV app,
  • else please contact the Apple Support staff.
1 reply
Question marked as Top-ranking reply

Sep 19, 2024 6:12 AM in response to NYLondon

Be sure to sign in to the Apple TV app, through the in-app Settings, using the Apple ID account that has the Apple TV+ subscription linked to it. Family Sharing accounts are also valid, if one of the group members is a subscriber.


If you did that, and it still doesn’t work, then consider:

  • trying to search for Fire TV software updates; apply if available,
  • trying a cold restart for the Fire TV device,
  • trying a delete and re-install of the Apple TV app,
  • else please contact the Apple Support staff.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV and new Firecube

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.