Keychain access - Password for Pages file doesn't show

Hey there! Here's what happened:

  1. I created a pages document and protected it with a password. The password was saved to apple keychain.
  2. I always open the document with touch ID and over time have forgotten the password.
  3. Now I want to know the password to unlock the pages file! So I went to retrieve it from the apple keychain.


I did the following:

  1. I go to Keychain Access and open the login file of the pages document.
  2. There I have the option to "Show password".
  3. I select it and am then asked to enter my password.
  4. I enter my password, but nothing happens. The password remains not visible.
  5. I try to "Copy Password to Clipboard" (in the Keychain Access overview), but nothing gets copied to the clipboard after entering my password there.
  6. Now I don't know what to do. The password I enter is 100% correct! I know it because if I enter a wrong one, I get prompted that it's wrong.
  7. I check other entries and it turns out that for most of the other entries in the keychain passwords show. I say most of them because I have also found a couple of entries with the same issue (password doesn't show and can't be copied to the clipboard).
  8. Lastly, if I open the pages file I can still unlock it with touch ID, so the password is somehow accessible. But I cannot change it or deactivate the password protection, because for that I have to enter the password.


What can I do to see/know/recover the password for the pages file?

I tired finding a solution online but couldn't find any.

Please help!

MacBook Pro 16″, macOS 14.6

Posted on Sep 19, 2024 12:23 PM

Reply
2 replies

Sep 19, 2024 12:45 PM in response to perfect_veil

perfect_veil wrote:

1. Hey there! Here's what happened:
I created a pages document and protected it with a password. The password was saved to apple keychain.
2. I always open the document with touch ID and over time have forgotten the password.
3. Now I want to know the password to unlock the pages file! So I went to retrieve it from the apple keychain.
4.
I did the following:
I go to Keychain Access and open the login file of the pages document.
5. There I have the option to "Show password".
6. I select it and am then asked to enter my password.
7. I enter my password, but nothing happens. The password remains not visible.
8. I try to "Copy Password to Clipboard" (in the Keychain Access overview), but nothing gets copied to the clipboard after entering my password there.
9. Now I don't know what to do. The password I enter is 100% correct! I know it because if I enter a wrong one, I get prompted that it's wrong.
10. I check other entries and it turns out that for most of the other entries in the keychain passwords show. I say most of them because I have also found a couple of entries with the same issue (password doesn't show and can't be copied to the clipboard).
11. Lastly, if I open the pages file I can still unlock it with touch ID, so the password is somehow accessible. But I cannot change it or deactivate the password protection, because for that I have to enter the password.

What can I do to see/know/recover the password for the pages file?
I tired finding a solution online but couldn't find any.
Please help!



Sequoia: Keychain Access cannot create a … - Apple Community




ref: Passwords User Guide


Sep 20, 2024 4:00 AM in response to leroydouglas

Hi @leroydouglas

I'm not sure how this is supposed to help. I upgraded my iPhone to iOS 18 and my MacBook to Sequoia 15 to have access to the new Passwords.app, but I still cannot access the password to the mentioned pages file. The password does not show in the new app.


As for the "Sequoia: Keychain Access cannot create a new secure note"-Link, I do not see how it is related to my issue and how this can be useful to solve it.


Could you please elaborate? Thank you!

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Keychain access - Password for Pages file doesn't show

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