Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with Pairing device(s) after upgrading to Sequoia 15.0

I just upgrade both my phone and MacBook Air to the most recent upgrade. On my MacBook Air it's Sequoia 15.0 and the phone it's IOS 18.0. Anyways, both devices I was able to pair before the upgrade and now I can't. It says on my phone that my MacBook Air is unsupported and unable to pair with my phone. I never had this problem before. So, could someone please explain to me what I need to do to resolve the problem? Does Apple plan on coming out with an update to resolve the problem? Please get back to me.

MacBook Air 13″, macOS 15.0

Posted on Sep 20, 2024 12:33 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2024 7:07 AM

Only for informational purposes


Using an iPhone 15 Pro with IOS 18.0 - Bluetooth On and connected to Wifi


Using an Apple Silicon M2 computer with macOS 15.0 Sequoia - Bluetooth On and also connected to same Wifi as the iPhone


Mirroring the iPhone to this computer does work and appears on my desktop


Go figure


The point being - the iPhone with Bluetooth ON and the Apple M2 Computer also with Bluetooth ON


The two devices are aware of each other via Bluetooth but are not technically Paired one to the other



5 replies
Sort By: 
Question marked as Top-ranking reply

Sep 21, 2024 7:07 AM in response to julienne100

Only for informational purposes


Using an iPhone 15 Pro with IOS 18.0 - Bluetooth On and connected to Wifi


Using an Apple Silicon M2 computer with macOS 15.0 Sequoia - Bluetooth On and also connected to same Wifi as the iPhone


Mirroring the iPhone to this computer does work and appears on my desktop


Go figure


The point being - the iPhone with Bluetooth ON and the Apple M2 Computer also with Bluetooth ON


The two devices are aware of each other via Bluetooth but are not technically Paired one to the other



Reply

Sep 20, 2024 2:29 PM in response to julienne100

Again, one does not Pair the two devices together like Pairing a Bluetooth Mouse or Keyboard


Both devices require Bluetooth turned on, on both devices


They also require being connected the same Wifi Network


Suggest reading from the suppled like on Mirroring iPhone to computer


As for getting rid of this feature


Vent to Apple , if you please


Start now and open an Apple Support Ticket as they are PAID  Apple Employees to deal will these types of issues . 


 Product Feedback - and make it known to Apple regarding this ongoing issue 


call 1 800 MyApple


Other location Call Centres 


 Contact Apple for support and service


Reply

Sep 20, 2024 2:16 PM in response to PRP_53

I can't use the new mirroring function. I need to be able to pair both my MacBook Air and Iphone using bluetooth. It requires you to have both paired with each other for you to use this function. I guess it doesn't matter, everything else work; maybe Apple will either fix the problem or get rid of this function.

Reply

Problem with Pairing device(s) after upgrading to Sequoia 15.0

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.