Problem with Pairing device(s) after upgrading to Sequoia 15.0

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Level 1

5 points

Problem with Pairing device(s) after upgrading to Sequoia 15.0

I just upgrade both my phone and MacBook Air to the most recent upgrade. On my MacBook Air it's Sequoia 15.0 and the phone it's IOS 18.0. Anyways, both devices I was able to pair before the upgrade and now I can't. It says on my phone that my MacBook Air is unsupported and unable to pair with my phone. I never had this problem before. So, could someone please explain to me what I need to do to resolve the problem? Does Apple plan on coming out with an update to resolve the problem? Please get back to me.

MacBook Air 13″, macOS 15.0

Posted on Sep 20, 2024 12:33 AM

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Answer 1

Top-ranking reply

PRP_53

Level 10

92,749 points

Sep 21, 2024 7:07 AM in response to julienne100

Only for informational purposes

Using an iPhone 15 Pro with IOS 18.0 - Bluetooth On and connected to Wifi

Using an Apple Silicon M2 computer with macOS 15.0 Sequoia - Bluetooth On and also connected to same Wifi as the iPhone

Mirroring the iPhone to this computer does work and appears on my desktop

Go figure

The point being - the iPhone with Bluetooth ON and the Apple M2 Computer also with Bluetooth ON

The two devices are aware of each other via Bluetooth but are not technically Paired one to the other

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Answer 2

PRP_53

Level 10

92,749 points

Sep 20, 2024 2:29 PM in response to julienne100

Again, one does not Pair the two devices together like Pairing a Bluetooth Mouse or Keyboard

Both devices require Bluetooth turned on, on both devices

They also require being connected the same Wifi Network

Suggest reading from the suppled like on Mirroring iPhone to computer

As for getting rid of this feature

Vent to Apple , if you please

Start now and open an Apple Support Ticket as they are PAID Apple Employees to deal will these types of issues .

Product Feedback - and make it known to Apple regarding this ongoing issue

call 1 800 MyApple

Other location Call Centres

Contact Apple for support and service

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Answer 3

julienne100 Author

Level 1

5 points

Sep 20, 2024 2:16 PM in response to PRP_53

I can't use the new mirroring function. I need to be able to pair both my MacBook Air and Iphone using bluetooth. It requires you to have both paired with each other for you to use this function. I guess it doesn't matter, everything else work; maybe Apple will either fix the problem or get rid of this function.

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