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11 Pro stopped working after IOS 18 Update

Hello guys, seems like I had the terrible idea of updating the IOS on my Iphone 11 pro.

I decided to go for the 18 yesterday.


Everything seemed fine for 30 minutes, then face ID stopped working. Another 30 minutes or so, touch screen stopped working, I can not unlock the phone or do any kind of operation. It is on, but non responsive.


I have tried to reset few times, after each reset it goes "alone" into emergency mode and starts calling randomly the 3 emergency contacts I have (needed to take the sim out to avoid random calls )


I am really disappointed, today is second day not being able to use my phone, which was perfectly fine before the update.


I am waiting for a solution from apple support (in case you guys are reading)

iPhone 11 Pro

Posted on Sep 20, 2024 3:28 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2024 10:07 AM

hantigg wrote:

Hello guys, seems like I had the terrible idea of updating the IOS on my Iphone 11 pro.
I decided to go for the 18 yesterday.

Everything seemed fine for 30 minutes, then face ID stopped working. Another 30 minutes or so, touch screen stopped working, I can not unlock the phone or do any kind of operation. It is on, but non responsive.

I have tried to reset few times, after each reset it goes "alone" into emergency mode and starts calling randomly the 3 emergency contacts I have (needed to take the sim out to avoid random calls )

I am really disappointed, today is second day not being able to use my phone, which was perfectly fine before the update.

I am waiting for a solution from apple support (in case you guys are reading)

click here If your iPhone won't turn on or is frozen - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 20, 2024 10:07 AM in response to hantigg

hantigg wrote:

Hello guys, seems like I had the terrible idea of updating the IOS on my Iphone 11 pro.
I decided to go for the 18 yesterday.

Everything seemed fine for 30 minutes, then face ID stopped working. Another 30 minutes or so, touch screen stopped working, I can not unlock the phone or do any kind of operation. It is on, but non responsive.

I have tried to reset few times, after each reset it goes "alone" into emergency mode and starts calling randomly the 3 emergency contacts I have (needed to take the sim out to avoid random calls )

I am really disappointed, today is second day not being able to use my phone, which was perfectly fine before the update.

I am waiting for a solution from apple support (in case you guys are reading)

click here If your iPhone won't turn on or is frozen - Apple Support

11 Pro stopped working after IOS 18 Update

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