“Install in Progress” critical warning message related to an "Apple Stateful firewall install" that does not allow me to restart or shutdown my computer.

On Sep 9, 2024, I purchased the McAfee Ultimate package. After a new update of macOS Sequoia 15.0 (24A335) was automatically installed on my MacBook Pro 13, I see a new “Install in Progress” critical warning message that does not allow me to restart or shutdown my computer. This is the message which began 2 days ago "Your computer can't be restarted now, because software is being installed. Stateful firewall is being installed. Interrupting the install may damage your computer. You can restart after the install is complete." I restarted my MacBook in Safe Mode“ and even ‘Forced Quit” the active installation. As at Sep 20, 2024. Nothing is resolved. McAfee is actively working with Apple Support since it relates to a McAfee Firewall process which cannot start, since Apple is attempting to install a “Stateful firewall” version of its own. PLEASE HELP.



MacBook Pro 13″, macOS 15.0

Posted on Sep 20, 2024 3:37 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2024 7:10 PM

If you can boot the laptop into Safe Mode, then uninstall the McAfee software by following the developer's instructions. It may require you to manually delete the McAfee startup files and app to hopefully stop it from running & interfering with macOS. I would remove any McAfee related files found in the following folders:

/Library/LaunchAgents

/Library/LaunchDaemons

~/Library/LaunchAgents


Plus make sure there are no McAfee related items in the Login Items. Remove the McAfee app itself as well.



There is a good chance that you may need to perform a clean install of macOS by first erasing the disk (aka deleting the "Volume Group") followed by reinstalling macOS & restoring from a backup (I would avoid restoring the apps so that you don't have McAfee transferred).


FYI, you do not need any anti-virus apps, cleaning/optimizer apps, or third party security software (including VPNs) on a Mac. These types of apps usually cause more problems than they solve because they interfere with the normal operation of macOS at a very low level. You've just encountered one of the reasons to avoid these types of apps with the issues you have encountered. Plus some of these types of apps from well known brands have had serious vulnerabilities & have been known to sell user's personal information. macOS already has great built-in security especially when the user also practices safe computing habits as outlined in this excellent article written by a respected forum contributor:

Effective defenses against malware and other threats - Apple Community




1 reply
Question marked as Top-ranking reply

Sep 20, 2024 7:10 PM in response to Vmagfrommars

If you can boot the laptop into Safe Mode, then uninstall the McAfee software by following the developer's instructions. It may require you to manually delete the McAfee startup files and app to hopefully stop it from running & interfering with macOS. I would remove any McAfee related files found in the following folders:

/Library/LaunchAgents

/Library/LaunchDaemons

~/Library/LaunchAgents


Plus make sure there are no McAfee related items in the Login Items. Remove the McAfee app itself as well.



There is a good chance that you may need to perform a clean install of macOS by first erasing the disk (aka deleting the "Volume Group") followed by reinstalling macOS & restoring from a backup (I would avoid restoring the apps so that you don't have McAfee transferred).


FYI, you do not need any anti-virus apps, cleaning/optimizer apps, or third party security software (including VPNs) on a Mac. These types of apps usually cause more problems than they solve because they interfere with the normal operation of macOS at a very low level. You've just encountered one of the reasons to avoid these types of apps with the issues you have encountered. Plus some of these types of apps from well known brands have had serious vulnerabilities & have been known to sell user's personal information. macOS already has great built-in security especially when the user also practices safe computing habits as outlined in this excellent article written by a respected forum contributor:

Effective defenses against malware and other threats - Apple Community




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“Install in Progress” critical warning message related to an "Apple Stateful firewall install" that does not allow me to restart or shutdown my computer.

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